The most helpful response is practical rather than judgmental.
If lice are confirmed, treat the infestation appropriately and follow guidance about checking close contacts and managing household items.
When Medical Advice Is Appropriate
You should consider professional advice if:
You’re unsure what the insect is.
The insect appears attached to the skin.
There are many insects or suspected nits.
The scalp is very irritated.
There are sores from scratching.
Symptoms persist after appropriate treatment.
Treatment doesn’t appear to be working.
A young child is involved and you’re uncertain which treatment is appropriate.
A pharmacist, doctor or other qualified healthcare professional
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